Terms of Service

1. Acceptance of Terms

By accessing or engaging with any Ankbyte LLC service, website, platform, or product — including but not limited to AI engineering, advisory, healthcare AI, and retail AI offerings — you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use our services. These Terms constitute a legally binding agreement between you (or the entity you represent) and Ankbyte LLC, a company incorporated in the State of Texas, United States.

2. Services Description

Ankbyte LLC operates four primary service divisions:

• →Ankbyte Core — AI Engineering: End-to-end AI strategy, architecture, product engineering, data platform modernization, agentic systems, MLOps, and innovation co-build engagements.
• →Ankbyte Health: AI solutions for healthcare operations including revenue cycle management, medical imaging and computer vision AI, and SVLM fine-tuning for clinical use cases. Powered in partnership with Amigo.
• →Retail AI OS: An AI operating system for retail organizations providing real-time sales coaching, customer intelligence, employee performance analytics, and store operations intelligence.
• →CTO Advisory: Fractional CTO and technical advisory services for deeptech founders, non-technical startup leaders, and companies evaluating AI investments. The first three strategy calls are offered at no charge.

The scope of any specific engagement is defined by a separate Statement of Work (SOW) or Master Services Agreement (MSA) executed between the parties.

3. Intellectual Property

All work product, code, AI models, architectures, methodologies, documentation, and systems developed by Ankbyte LLC — including those created in the course of a client engagement — remain the sole and exclusive intellectual property of Ankbyte LLC unless an explicit written IP transfer agreement is executed between the parties.

Clients are granted a limited, non-exclusive, non-transferable license to use deliverables for their internal business purposes, subject to the terms of their engagement agreement. Ankbyte retains the right to use general skills, knowledge, and methodologies gained during any engagement in future work.

4. Confidentiality

Both Ankbyte and its clients agree to maintain the confidentiality of all non-public information disclosed during an engagement, including but not limited to business strategies, technical architectures, client data, financial terms, and personnel details.

Confidentiality obligations survive termination of the engagement for a period of three (3) years unless a separate Non-Disclosure Agreement specifies otherwise. Ankbyte will not publicly identify clients by name without explicit written consent, including in case studies or marketing materials.

5. Payment Terms

All invoices issued by Ankbyte LLC are due and payable within thirty (30) calendar days of the invoice date, unless otherwise specified in the applicable engagement agreement.

Late payments are subject to interest at a rate of 1.5% per month (18% per annum) on the outstanding balance, compounded monthly from the due date until paid in full. Ankbyte reserves the right to suspend services on accounts with overdue balances exceeding thirty (30) days.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Ankbyte LLC’s total liability to any client or third party for any claim arising from or related to these Terms or an engagement — whether in contract, tort, negligence, or otherwise — shall not exceed the total fees paid by the client to Ankbyte in the three (3) months immediately preceding the event giving rise to the claim.

In no event shall Ankbyte be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, business opportunity, or goodwill, even if advised of the possibility of such damages.

7. AI Services Disclaimer

AI systems, models, outputs, recommendations, and analyses provided by Ankbyte are delivered on an “as is” basis. Ankbyte does not warrant that AI outputs will be error-free, complete, accurate, or suitable for any specific purpose.

Human review is strongly recommended before acting on any AI-generated output, particularly for critical business, legal, financial, or medical decisions. AI systems can produce incorrect, biased, or incomplete results. Clients are solely responsible for how they use and act upon AI outputs.

8. Healthcare Data & Compliance

Clients engaging Ankbyte Health services are solely responsible for ensuring their own compliance with all applicable healthcare data regulations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA) in the United States and the applicable health data protection laws in Mexico and other jurisdictions.

Ankbyte provides AI engineering tools, models, and platform services — not medical advice, diagnosis, or treatment. Nothing in Ankbyte’s services constitutes the practice of medicine. All clinical decisions must be made by qualified, licensed medical professionals. Ankbyte’s healthcare AI is intended to support — not replace — clinical judgment.

9. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. For engagements involving Ankbyte S.A. de C.V. (Mexico), applicable Mexican federal law shall apply concurrently. The parties consent to dual jurisdiction and agree to attempt good-faith resolution of any disputes before initiating formal legal proceedings.